Crisis management and disaster response
Should there be a disaster or crisis in your area, you will be alerted by the siren. The siren is tested every first Monday of the month at noon. You can also be notified via NL-Alert if you have this set up on your mobile.
Didn't hear the siren? Through the fire department's national website you can file a report if the siren did not work.
Three things to do when you receive an NL Alert
When you receive an NL-Alert, your cell phone emits a piercing alert sound. This sounds different from any other message. There are three things to do when you receive an NL-Alert:
1. Read the message immediately
If you receive an NL-Alert, do not panic. Read the message carefully and calmly. Because an NL-Alert tells you what is going on, what to do and where to find more information.
2. Follow the instructions on
It is important that you do what the message says. Even if you notice little or nothing about the emergency. During an emergency, the local safety region decides in which area the NL-Alert will be broadcast. This depends on what is going on and on the circumstances, such as the wind. Because even if you live miles away, a dangerous smoke cloud containing toxic substances can also reach your place of residence.
3. Inform others
Some people may have missed the NL-Alert. For example, because they did not have a cell phone with them, their phone was turned off or was temporarily connected to a transmitter mast that was not broadcasting the NL-Alert. This can happen to anyone. It is therefore important to also inform others when you receive an NL-Alert. That way they also know what is going on and what to do. It's better to be safe.
Flooding
Acute danger call 112
If there is acute danger to humans or animals, call the fire department at 112.
Example acute hazard:
- You can't get yourself to safety
No emergency, but fire department call 0900-0904
There is no acute danger, but you need the fire department? Then call phone number 0900-0904.
Examples no acute danger:
- There is a risk of short circuit or fire
- Loose manhole covers on the road
No acute danger
If your home or business continues to flood due to clogged sewers or drainage in public areas, report it to your municipality.
Example no acute danger:
- Clogged sewers or drainage in the street
If there is no acute danger and you have damage to your home or business, take action yourself or call a specialist company. You can recover any damage from your insurance company.
Examples own actions:
- Clogged drains in the house
- Flooded areas
Report to the municipality
Flooding - Who do I call?
Storm
Acute danger call 112
If there is acute danger to humans and animals, call the fire department at 112.
Example acute hazard:
- Collapse hazard
No acute danger
If there is no acute danger, report it to the municipality if it is damage to public space.
Examples not acute hazard:
- Fallen tree on roadside
If there is no acute danger and you have damage to your home or business, take action yourself or call a specialist company. You can recover any damage from your insurance company.
Example own actions:
- Fallen tree in your garden
No emergency, but fire department call 0900-0904
Is there no acute danger, but you need the fire department? Then call phone number 0900-0904.
Examples:
- Loose roofing or siding
- Tree threatens to fall across public road
